WINNING implements “patient-centricity”through the HIMMS certification

30 WINNING consultants are internationally accredited in the methodology EMRAM – Electronic Medical Record Adoption Model, da HIMMS – Healthcare Information and Management Systems Society

May.2017 – Several health trends point to the importance of a patient-centered approach, a model that consists of designing solutions around the patient by health care providers.

Gone are the days when healthcare organizations and clinical professionals took full responsibility for making decisions about how to treat their patients. Nowadays, thanks to the advances made by science, technology and access to information in a global and autonomous way, many people want to become active participants in their own health care. At the same time, while other industries have focused on the centralization of processes and services to their clients, the health industry is still operating with traditional models. This aspect currently represents a universe of opportunities for the reinvention of management models and for the creation of patient-centered (client) clinical care, namely at the hospital level.

In the words of Professor Leandro Pereira, CEO of WINNING “…How is it possible for a patient to enter and leave a hospital unit without being asked a single question? Where is the alignment of the institution with its mission to serve society if we don’t involve it if we don’t hear it periodically to act in accordance with it? Are we in this way to provide good service? How? The priority of Portuguese hospitals should be to ensure maximum satisfaction in the experience of their patients, and their segmentation can not only contribute to creating customized solutions but also to help predict where to spend the most resources and time. Effective implementation of patient-centered methodology involves the involvement of all stakeholders and their alignment with the strategy defined by the leadership. At the same time, technology plays a decisive role in the execution of this approach, being crucial the integration of information systems and the introduction of new digital mechanisms to evaluate and analyze the behavior of the patients, while the communication is done continuously with and for the same ones.”
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Scientific Management at the service of STRATEGY in Organizations, by Leandro Pereira, CEO of WINNING Scientific Management in the first European edition of WORLD STRATEGY SUMMIT, dedicated to the theme “from strategy to execution on the digital era“.

The first European edition of the WORLD STRATEGY SUMMIT, dedicated to the theme “from strategy to execution on the digital age“, took place at ISCTE, and was attended by more than 70 participants. Presenting itself as a forum for discussion and reflection for professionals from various sectors of activity, the event proved to be an opportunity to promote good scientific management practices applied to digital transformations.

According to Professor Leandro Pereira on the main conclusions of the event, “we are going through a context in which markets are highly volatile and present high levels of instability and competitiveness. For this reason, most companies often face enormous difficulties in defining robust strategic plans to meet the needs of their business “, says the CEO of WINNING, who also argues that” it is imperative to apply in organizations a Scientific Management that allows to develop an analytical depth to create a robust process through the collection of data, evidences, relations and assertively diagnose the causes and the problems. ”

“Identify whether the strategy is tailored to market trends and actual organizational needs; Define change management processes; Support the identification of new ways of creating value; Support the exploitation of market opportunities; Implementing processes that help define organizational strategy and define governance models are imperative, aimed at accelerating business growth by increasing organizational performance and national competitiveness.” Professor Leandro Pereira comments on the main findings reported during the course of event.

The organization was in charge of the Iberian chapter of the Association for Strategic Planning (ASP Iberia), with the support of CRITICAL Software, WINNING Scientific Management and ISCTE. It has also partnered with Business Case Institute (BCI), Project Management Institute Portugal (PMI Portugal), Wondermags, CXO Weekly and The Digital Transformation People.