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Services

In service companies the main asset are people. Their continuous development both on a technical and on a behavioral level is mandatory for the company to stay competitive and to add value to their customers and partners.

Pains & Trends

NEED FOR NEW SOLUTIONS TO ENTER THE MARKET:

The lack of competitiveness and the lack of exploration of international markets shows that nowadays companies need to create new solutions to adapt to new costumer’s needs. Since consumption is decreasing we need to create products adapted to the reality of each client – costumer centric experience – and we need to provide companies tools to explore international markets in terms of a good cost-benefit analysis.

ATTRACT AND KEEP HUMAN RESOURCES:

Good human resources tend to be attracted to clusters with a bigger demand which shows that companies do need to become increasingly attractive to employees in order to have the most qualified candidates. Besides that, the lack of skills in human resources should be countered with training to both i) develop your human capital capacities and ii) stimulate their presence in the company.

INNOVATE PROCESSES AND PRODUCTS

Companies are starting to understand the need to focus on innovation and to develop tools that allows companies to have new solutions for their problems, which includes the technological update that all companies need.

Companies need to realize that in services you need to improve constantly in order to adapt to market’s needs and to avoid losing competitiveness to their main competitors. This clearly shows that enterprises need to show the value of their products and why clients should prefer to invest on them, which can only be done by continuously  update and understand how technological breakthroughs should be seen as a competitive advantage.

Qualified human resources are now a need that should be taken into account when a company is planning their own strategy and that means that every companies needs to do some employer branding in order to promote themselves as a company in which employees are valued, trained and coached.

 

Download 

Case Study I - Services - Business Analysis

Case Study II - Services - Project Management

Case Sudy III - Services - The improvement of the Project Management model in VdA

Case study IV - Customer Experience in the Law Firm

WINNING Scientific Management can help you!

Having an extensive portfolio supported by rules, good practices and procedures from the begging of the value chain, WINNING can help your company defining the strategy to pursue, finding new ways to innovate in your business, evaluating in which initiatives to invest, defining the requirements needed to fulfil and implementing the final project.

We would love to hear from you. Challenge us!

Carlos Jerónimo
Services
Email: info@winning.pt
Tel: +351 218 963 030

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